This Privacy Policy describes how Bob Casino collects, uses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring the security of your personal data in accordance with German data protection laws and European Union regulations.
This policy applies to all users of our online casino platform and covers all data processing activities conducted by our organization. By accessing Bob Casino online services, you acknowledge that you have read and understood this Privacy Policy.
We collect personal information that you voluntarily provide to us when registering for an account, making deposits, or contacting customer support. This includes your full name, email address, date of birth, and account verification details.
Payment information such as credit card details, bank account information, and transaction history are also collected to process your financial transactions securely.
Our systems automatically collect technical data when you visit our website, including your IP address, browser type, operating system, device information, and browsing patterns.
We use cookies and similar tracking technologies to enhance your user experience and analyze website performance. You can manage cookie preferences through your browser settings.
Your personal information is primarily used to provide and maintain our casino services, process transactions, and manage your account. We use this data to verify your identity and ensure compliance with legal requirements.
When you claim a Bob Casino bonus or participate in promotional activities, we process your information to determine eligibility and distribute rewards appropriately.
We use your contact information to send important account notifications, respond to customer inquiries, and provide technical support when needed.
Marketing communications are sent only with your explicit consent and can be unsubscribed from at any time through the links provided in our emails.
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems use SSL encryption technology to secure data transmission between your device and our servers.
Access to personal data is restricted to authorized personnel who require this information to perform their job functions. All employees undergo regular training on data protection procedures and confidentiality requirements.
We conduct regular security audits and updates to maintain the highest level of data protection standards in compliance with German and European Union regulations.
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or conducting business operations. These partners are bound by strict confidentiality agreements and data protection requirements.
We may disclose personal information when required by law, legal process, or governmental request. This includes compliance with anti-money laundering regulations, tax reporting requirements, and other regulatory obligations.
Information may also be shared to protect our rights, property, or safety, or that of our users and the general public, in accordance with applicable laws.
Under German data protection law, you have the right to access, correct, update, or delete your personal information. You can request a copy of the data we hold about you or ask us to rectify any inaccuracies.
You may also request restriction of processing or object to certain uses of your personal data, subject to legal and contractual limitations.
You have the right to receive your personal data in a structured, commonly used format and to transmit this data to another service provider where technically feasible.
To exercise these rights, please contact our data protection officer through the contact information provided below.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your relationship with us and for a reasonable period thereafter.
Financial transaction records are maintained in accordance with German banking and tax regulations, which may require retention for up to ten years from the date of the transaction.
When personal data is no longer needed, it is securely deleted or anonymized to prevent identification of individual users.
As an online casino operating internationally, we may transfer your personal data to countries outside the European Economic Area for processing and storage purposes.
All international transfers are conducted in compliance with European data protection standards, using appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
We ensure that any third-party recipients maintain adequate levels of data protection equivalent to those required under German and EU law.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Significant changes will be communicated through email notifications or prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your personal information.
The effective date of this policy is clearly indicated, and previous versions are available upon request for your reference.
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer through our customer support channels.
You also have the right to lodge a complaint with the German data protection authority (Bundesbeauftragte für den Datenschutz und die Informationsfreiheit) if you believe your data protection rights have been violated.
We are committed to addressing your privacy concerns promptly and transparently in accordance with applicable regulations.
Last Updated: January 2026
Effective Date: January 1, 2026
